TERMS OF SERVICE
Understand the terms governing your move with Red Dot Moving, your affordable choice for apartment moves in Colorado Springs at $150/hour. By engaging our services, you irrevocably agree to these terms, our Privacy Policy, and Liability Waiver, fully accepting all inherent risks, waiving your right to sue for damages or injuries arising from ordinary negligence or inherent risks, and acknowledging that Red Dot Moving shall bear no liability except in cases of gross negligence or willful misconduct as determined by a court.
Clear Terms for a Seamless Move
Our Terms of Service
Governing Your Move with Red Dot Moving
By using our services, you agree to the following terms, liability waiver, and privacy policy, accepting all inherent moving risks and waiving your right to sue.
General Terms
Red Dot Moving provides professional moving services in Colorado Springs and surrounding areas. By engaging our services, you unconditionally and irrevocably agree to these Terms of Service, our Liability Waiver, and our Privacy Policy (collectively, the “Agreement”), effective upon your failure to object within 24 hours of receiving our confirmation email, as well as through the contact form or verbal consent during booking. These terms apply to all services, including apartment moves, small home relocations, office moves, single-item transport, and specialty/custom moves.
Liability Waiver and Inherent Risks
Moving services inherently carry significant risks of property damage or personal injury, including but not limited to scratches, dents, or breakage of items moved (e.g., furniture, appliances), due to the nature of handling and transportation. By utilizing our services, you expressly acknowledge, accept, and assume these inherent risks as an unavoidable aspect of the moving process. You irrevocably waive all claims against Red Dot Moving, its owners, employees, and affiliates for any damages, injuries, or losses—whether to property, persons, or moved items—arising from ordinary negligence or inherent risks, and covenant that Red Dot Moving shall bear no liability whatsoever for such incidents, except in cases of gross negligence or willful misconduct as conclusively established by a court of competent jurisdiction.
Deposit and Payment
A $50 deposit is required to secure your booking, refundable only if canceled at least 24 hours in advance. Cancellations within 24 hours forfeit the deposit. Payment for services is due in full upon completion. We accept cash, credit/debit cards, or other methods at our discretion. Failure to pay promptly authorizes Red Dot Moving to charge any card on file for the full amount owed, plus a 10% late fee and collection costs. Non-payment may lead to legal action, with you liable for all associated costs, including legal fees.
Pricing Flexibility
Our base rate starts at $150/hour, but we reserve the unilateral right to adjust prices at our sole discretion based on job complexity, time, distance, or other factors, including on-the-fly changes. Specialty items (e.g., pianos, safes) and additional services (e.g., packing, extra movers) are quoted separately. You agree to pay the final invoiced amount, irrespective of initial estimates, without recourse.
Cancellation and Refusal of Service
Red Dot Moving reserves the absolute right to cancel any scheduled move at any time, for any reason, without incurring any liability. We also retain the sole discretion to refuse service to any customer, including but not limited to unsafe conditions, non-payment, or uncooperative behavior. No refunds are provided for services rendered, deposits, or cancellations initiated by us.
Service Scope and Limitations
Our services include loading, transporting, and unloading items as agreed. We do not move hazardous materials (e.g., chemicals, explosives) or perishable items. You are solely responsible for ensuring items are properly prepared for transport (e.g., disassembled, packed). Red Dot Moving shall bear no liability for delays due to weather, traffic, or unforeseen circumstances, and you waive all related claims.
Customer Responsibilities
You must provide accurate move details (e.g., addresses, item sizes, access conditions) and are responsible for securing parking, permits, and property access. You agree to indemnify and hold Red Dot Moving harmless against any claims, damages, or liabilities arising from your failure to comply with these terms or misrepresentations.
Agreement and Governing Law
By booking or using our services, you irrevocably agree to these Terms of Service, Liability Waiver, and Privacy Policy. You expressly waive your right to sue Red Dot Moving, its owners, employees, or affiliates for any reason, including disputes, injuries, damages, or losses arising from ordinary negligence or inherent risks, except where gross negligence or willful misconduct is conclusively established by a court. Red Dot Moving reserves the right to initiate legal action against you for non-payment, breaches, or other violations, with you liable for all costs, including legal fees. These terms constitute the entire agreement, superseding prior understandings. Any disputes shall be governed by Colorado law, with exclusive jurisdiction in El Paso County courts. If any term is invalid, the remaining terms remain enforceable.
Contact Us
For questions about these terms, contact us at 719-888-4425 or via our contact form.